Frequently Asked Questions Related To Covid19
Do you still require appointments?
In an effort to keep customer traffic well managed during our busy back to school season,
We do encourage appointments. Guests with appointments will be served first but walk ins are always welcomed.
Please click on the ONLINE BOOKING link above or call 732-219-5000.
Do you still measure my child's feet when I come to your store?
Yes we are a full service sit and fit store. Please be sure to bring clean socks for your child. We cannot measure or try on shoes without socks or dirty socks.
Are your customers required to wear a face mask?
Face masks are no longer required.
I purchased my shoes online. Can I return or exchange at your store?
We are a privately owned and operated store with no affiliations to other corporations. At this time we do not take returns or exchanges purchased online or from other stores.
What is your return policy?
Unworn merchandise with original receipt or customers with a personal file may return for a full refund, store credit or exchange within 14 days. Worn or dirty merchandise due to manufacture defects can be returned within 30 days for exchange or store credit. Seasonal merchandise and dress shoes, store credit only within 7 days.
Do you still require appointments?
In an effort to keep customer traffic well managed during our busy back to school season,
We do encourage appointments. Guests with appointments will be served first but walk ins are always welcomed.
Please click on the ONLINE BOOKING link above or call 732-219-5000.
Do you still measure my child's feet when I come to your store?
Yes we are a full service sit and fit store. Please be sure to bring clean socks for your child. We cannot measure or try on shoes without socks or dirty socks.
Are your customers required to wear a face mask?
Face masks are no longer required.
I purchased my shoes online. Can I return or exchange at your store?
We are a privately owned and operated store with no affiliations to other corporations. At this time we do not take returns or exchanges purchased online or from other stores.
What is your return policy?
Unworn merchandise with original receipt or customers with a personal file may return for a full refund, store credit or exchange within 14 days. Worn or dirty merchandise due to manufacture defects can be returned within 30 days for exchange or store credit. Seasonal merchandise and dress shoes, store credit only within 7 days.